MINI-FOCUSED LISTENING E-COURSE
Called it Reflective Listening, Active Listening, Empathic Listening, Deep Listening, or Focused Listening, Carl Rogers discovered the most powerful communication tool you can have: just saying back the words of the other, with emphasis upon the feeling tone. Here is a free mini-e-course showing how to use Listening to avoid or resolve conflict, have more productive meetings, be with someone who breaks down crying, etc.